auzz66 Privacy Policy —
Your Information Is Completely Safe
We treat the privacy of your personal information with the highest importance. Read this policy to learn in detail how auzz66 collects, uses, and protects your information.
auzz66 (referred to hereinafter as "we", "us", or "the platform") provides a reliable online gaming service for users in Bangladesh. This privacy policy ("Policy") describes how we collect, store, use, disclose, and protect your personal information. By using our platform, you are considered to have given your consent to the terms of this Policy.
This Policy applies to all services of auzz66, including our website, mobile version, gaming services, and customer support channels. We are committed to being fully transparent about the privacy of your information.
Table of Contents
What Information We Collect
When you register with auzz66, use our services, or contact us, we may collect various types of information. This information helps us provide you with a better service.
1.1 Information You Provide Directly
Information you provide during registration and account management:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form, never in readable form)
- Identity document information (for KYC verification — national ID card or passport)
- Address information
1.2 Financial Information
For processing transactions, we collect:
- bKash, Nagad, Rocket, or Upay number (for payment processing)
- Bank account information (for bank transfers)
- Deposit and withdrawal history
1.3 Automatically Collected Information
Information collected automatically while you use our platform:
- IP address and device type
- Browser type and operating system
- Login time, session information, and gaming activity
- Click patterns and navigation history
- Information collected through cookies and similar tracking technologies
Purpose of Information Use
auzz66 uses your personal information only for specific, clear, and legitimate purposes. We will never use your information unnecessarily or unethically.
2.1 For Providing Services
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Activating gaming services and bonuses
- Managing the VIP program and distributing rewards
2.2 For Security and Legal Compliance
- Detecting and preventing fraud, money laundering, and other illegal activities
- Account verification and identity confirmation
- Meeting legal and regulatory obligations
- Monitoring account activity and detecting unusual behavior
2.3 For Service Improvement
- Providing a personalized experience by analyzing your preferences and usage patterns
- Improving the gaming portfolio
- Improving platform performance and usability
2.4 For Communication
- Sending important account information and transaction confirmations
- Informing you about bonuses and promotional offers (subject to your consent)
- Providing customer support
Information Storage and Protection
auzz66 applies industry-standard security measures to protect your personal information. Our security framework is always up to date and effective.
3.1 Technical Security Measures
- SSL Encryption: All data transmission between you and our servers is secured with SSL/TLS encryption.
- Password Hashing: Your password is hashed using the bcrypt algorithm and is never stored in readable form.
- Firewall and Intrusion Detection: Our server infrastructure is protected by industry-standard firewalls and real-time intrusion detection systems.
- Two-Factor Verification: A two-step verification option is available for sensitive operations.
3.2 Organizational Security
- Only authorized personnel can access your personal information, and only to the extent necessary.
- All staff receive regular training on privacy and data protection.
- Data processing agreements are maintained with third-party service providers.
3.3 Steps in Case of a Data Breach
If a data breach occurs and poses a risk to your rights and freedoms, we will notify you as quickly as possible and take the necessary preventive measures.
Sharing Information with Third Parties
auzz66 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Providers
The third parties with whom we may share information are payment processing partners (bKash, Nagad, Rocket, Upay, and banks), game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, etc.), and technology infrastructure providers. All of these partners operate under strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information under a court order, a request from a regulatory authority, or the requirements of applicable law. In such circumstances, we will disclose only the information that is legally required.
4.3 Business Transfers
If there is a change in the ownership or business operations of auzz66, user information may form part of that transaction. However, we will ensure that the new party provides protection comparable to this privacy policy.
Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to improve your experience. Below is a description of the different types of cookies.
5.1 Essential Cookies
These cookies are necessary for the core functionality of the platform. They maintain your login session, carry out security verification, and save your preferred language. The platform cannot function properly without these cookies.
5.2 Functional Cookies
These cookies remember your preferences and settings, such as your preferred game language, sound settings, and display preferences. They ensure your personalized experience.
5.3 Analytics Cookies
We use analytics cookies to understand the performance of the platform. This information is processed in aggregate and is not used to identify you directly. You can disable these cookies from your browser settings.
5.4 Cookie Controls
You can control or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause some services to not function properly.
Your Rights
You have several important rights regarding your personal information. auzz66 respects these rights and is committed to helping you exercise them.
6.1 Right to Access Information
You may request a copy of the information we hold about you at any time. We will fulfill this request within a reasonable time.
6.2 Right to Correct Information
If any information in your account is incorrect or incomplete, you may request that it be corrected. Ensuring accurate information is in the interest of both parties.
6.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, we may need to retain some information for legal or regulatory reasons.
6.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes, and we will immediately stop that use.
6.5 How to Exercise Your Rights
To exercise any of the above rights, contact us via live chat or email us at [email protected]. We will generally respond to your request within 30 business days.
Protection of Minors
auzz66 is for persons aged 21 and above only. We do not knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If we learn that a minor is using our services, we will immediately close that account, delete all collected information, and take action in accordance with applicable law.
If you believe that a minor has registered on our platform, please contact us immediately.
Payment Information Security
Financial information is among the most sensitive data there is, and auzz66 protects it with the highest level of security.
8.1 Payment Processing Security
All payment transactions through bKash, Nagad, Rocket, and Upay are processed through the security system of the respective payment provider. We never collect or store your mobile banking PIN or password.
8.2 Transaction Monitoring
We monitor all financial transactions to prevent fraud and protect your account. If any unusual activity is detected, we will notify you immediately.
8.3 Minimum Data Collection Policy
We collect only the minimum financial information necessary to provide our services. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800.
Data Retention Period
We store your personal information only for as long as necessary.
9.1 Active Accounts
While your account is active, we store your information and use it to provide our services.
9.2 Closed Accounts
Even after an account is closed, we may retain certain information for a specified period to meet applicable legal and regulatory requirements. This includes records of financial transactions, KYC verification documents, and account history.
9.3 Marketing Information
If you unsubscribe from marketing communications, we will promptly remove your contact information from our marketing lists.
Policy Changes
auzz66 may update this privacy policy from time to time. Changes may be required due to updates to our services, legal changes, or new security measures.
10.1 Notice of Changes
If any significant changes are made to the policy, we will notify you by email or via a notification on the platform at least 30 days before the changes take effect.
10.2 Use After Changes
If you continue to use the platform after the updated policy takes effect, this will be considered your acceptance of the new policy. If you do not agree to the new policy, you have the option to close your account.
10.3 Policy History
We can provide previous versions of the privacy policy upon request. The current version of this policy will always be available on this page.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our data protection team is always ready to assist you.
Privacy Support
Reach us via our 24/7 live chat support or by email — [email protected]
This privacy policy is governed by the laws of the People's Republic of Bangladesh. In the event of any dispute regarding this policy, both parties will first attempt to resolve the matter through discussion.
This policy is recommended to be read together with auzz66's Terms and Conditions and Responsible Gaming Policy.